Due to the reduced shipping ability of our warehouse please note that orders could be delayed.  Our warehouse is shipping orders Monday, Tuesday, and Friday each week until further notice.  Please don’t hesitate to contact us via contact link if you have any questions.

Thanks again for your continued support.


Domestic orders are typically delivered within 5-10 business days via USPS. International orders are usually delivered within 3-5 weeks, depending on destination and customs processing.

Sometimes there is a delay for USPS tracking numbers to update. Your tracking number will be updated once your package reaches a USPS checkpoint. Please allow 2-3 business days to update.

Return / Exchange Policy

If you are dissatisfied for any reason you may return any unused merchandise to Drag & Drop Shop within 14 days of purchase for a full refund. Products kept for over 14 days without a return request are considered final.

We are not responsible for lost items, stolen packages, or incorrect shipping addresses. In other words, check your shipping and billing details carefully before finalizing it.

If there are any questions about returns, feel free to contact us and we will do everything possible to make sure you are satisfied. Please email us at [email protected].

Ship return/exchange items to:

Drag & Drop Shop
308 6th Ave S.
Seattle, WA 98104

Please send any questions about return/exchange to [email protected]

Cancellation Policy

Orders must be canceled at least 3 business days in advance of ship date to qualify for a refund.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].